Chargeback Prevention Policy

We are committed to maintaining a secure, transparent, and fair shopping experience for our customers. This Chargeback Prevention Policy explains the steps we take to minimize payment disputes and outlines the responsibilities of both customers and our business regarding chargebacks on https://styleshoot.shop.

By placing an order on our website, you acknowledge and agree to this policy.

1. Business Information

Business Name: Style Shoot

Business Type: Proprietorship

GSTIN: 24GZXPB1620M1Z3

Registered Address:

24, Bhil Sheri, Gam Vistar,
Nincha Kotda, Uncha Kotda,
Bhavnagar, Gujarat – 364130

Support Email: styleshootind@outlook.com

Support Phone: +91 8128902534

2. What is a Chargeback?

A chargeback is a payment dispute initiated by a customer through their bank or payment card issuer, requesting the reversal of a completed transaction.

Chargebacks are intended to protect customers against unauthorized or fraudulent transactions. However, they should not be used as a substitute for contacting our customer support regarding order-related issues.

3. Our Commitment

Style Shoot is committed to:

Processing legitimate orders accurately.
Providing clear product information.
Delivering orders in accordance with our Shipping Policy.
Responding promptly to customer inquiries.
Resolving issues fairly before they escalate into payment disputes.
Maintaining complete transaction and communication records.

4. Before Requesting a Chargeback

If you experience any issue with your order, we encourage you to contact our customer support team before contacting your bank or payment provider.

Many issues can be resolved quickly through:

Order status updates
Delivery assistance
Replacement requests (where eligible)
Exchange requests (where applicable)
Refunds in accordance with our Refund Policy
Payment clarification

5. Information We Maintain

To help prevent fraudulent disputes and verify legitimate transactions, we may retain records including:

Order confirmation
Payment confirmation
Invoice
Shipping details
Courier tracking information
Delivery confirmation (where available)
Customer communication history
Refund records
IP address and device information, where collected in accordance with our Privacy Policy

These records may be used to respond to payment disputes when permitted by applicable law and payment network rules.

6. Unauthorized Transactions

If you believe your payment method has been used without your authorization, please:

Contact your bank or payment provider immediately.
Notify Style Shoot as soon as possible.
Provide any relevant information that may assist in investigating the issue.

We will cooperate with payment service providers and financial institutions as required during the investigation.

7. Fraudulent or Abusive Chargebacks

Style Shoot reserves the right to investigate chargebacks that appear to be fraudulent, abusive, or inconsistent with our records.

Where appropriate and permitted by applicable law, we may:

Submit supporting evidence to the payment provider.
Contest invalid chargebacks.
Restrict future purchases.
Suspend customer accounts involved in repeated abusive disputes.
Take other appropriate actions to protect our business and customers.

8. Refunds vs. Chargebacks

Customers are encouraged to use our published Refund, Return & Exchange Policy before initiating a chargeback.

Where a customer is eligible for a refund under our policies, we will process it through the original payment method in accordance with our standard procedures.