FAQ's

Here you'll find answers to the most commonly asked questions about shopping, payments, shipping, returns, and customer support.

1. What products does Style Shoot offer?

Style Shoot offers a collection of fashionable handbags designed for everyday use, work, travel, casual outings, and special occasions.

2. Do you deliver across India?

Yes. We currently deliver to most serviceable locations across India.

Delivery availability depends on courier serviceability in your area.

3. How long does delivery take?

Estimated delivery timelines are:

Metro Cities: 3–5 Business Days
Non-Metro Cities: 4–7 Business Days
Remote Locations: 5–9 Business Days

In rare situations, delivery may take up to 10 Business Days due to circumstances beyond our control.

4. How long does order processing take?

Orders are usually processed within 1–2 Business Days after successful payment confirmation.

5. How can I track my order?

Once your order has been dispatched, you will receive shipment confirmation and tracking details through your registered email and/or mobile number.

6. Can I cancel my order?

Yes.

Orders may be cancelled before they are dispatched.

Once shipped, cancellation requests may no longer be accepted.

7. What is your return policy?

Eligible return requests can be submitted within 7 days of delivery for:

Damaged products
Defective products
Incorrect items received

Products must meet the return conditions mentioned in our Refund, Return & Exchange Policy.

8. How long does a refund take?

Once your returned product has been received, inspected, and approved:

Refunds are initiated within 24–48 Business Hours.
Banks or payment providers generally credit the amount within 5–7 Business Days.

9. Can I exchange a product?

Yes.

Eligible products may be exchanged if:

Wrong item received
Damaged product
Manufacturing defect

Exchange approval depends on stock availability.

10. What should I do if I receive a damaged or incorrect product?

Please contact our customer support within 48 hours of delivery and provide:

Order Number
Product Photos
Package Photos
Unboxing Video (recommended)

This helps us process your request more efficiently.

11. Which payment methods do you accept?

We accept secure online payments through available payment options displayed during checkout, which may include:

UPI
Credit Cards
Debit Cards
Net Banking
Wallets (where available)

Available payment methods may change from time to time.

12. Is online payment secure?

Yes.

Payments are processed using secure payment service providers. Style Shoot does not store your complete card details, CVV, UPI PIN, or internet banking credentials.

13. Can I change my delivery address after placing an order?

Address modification requests may be accepted only before the order is dispatched.

Please contact customer support as soon as possible after placing your order.

14. What if my order is delayed?

Although we strive to deliver within the estimated timeline, delays may occur due to:

Weather conditions
Courier delays
Government restrictions
Public holidays
Remote delivery locations
Operational issues beyond our control

We appreciate your patience in such situations.

15. How can I contact customer support?

You can contact us through:

Email: styleshootind@outlook.com

Phone: +91 8128902534

Business Hours:

Monday – Saturday

10:00 AM – 7:00 PM (IST)

16. Do you ship internationally?

Currently, Style Shoot ships only within India.

International shipping is not available at this time.

17. Are product colours exactly the same as shown?

We make every effort to display accurate product images.

However, slight colour variations may occur due to screen resolution, lighting conditions, and individual device settings.

18. Will I receive an invoice?

Yes.

A valid order confirmation and invoice will be provided for eligible purchases.

19. What if my payment fails but money is deducted?

If payment is deducted but the order is not confirmed:

Please wait for your bank's reconciliation process.
If the amount is not automatically reversed within the expected timeframe, contact our customer support with your payment details.