Refund policy
Customer satisfaction is important to us. This Refund, Return & Exchange Policy explains the conditions under which returns, replacements, exchanges, cancellations, and refunds are accepted for purchases made through https://styleshoot.shop.
By placing an order, you agree to this policy.
1. Business Information
Business Name: Style Shoot
Business Type: Proprietorship
GSTIN: 24GZXPB1620M1Z3
Registered Address:
24, Bhil Sheri, Gam Vistar,
Nincha Kotda, Uncha Kotda,
Bhavnagar, Gujarat – 364130
Support Email: styleshootind@outlook.com
Customer Support: +91 8128902534
2. Return Eligibility
You may request a return if:
- You received a damaged product.
- You received a defective product.
- You received the wrong item.
- The product is significantly different from the product ordered.
Return requests must be submitted within 7 days of the delivery date.
3. Non-Returnable Products
Returns will generally not be accepted in the following cases:
- Product used after delivery.
- Product damaged due to customer misuse.
- Missing original packaging, tags, or accessories.
- Products showing signs of wear, washing, alteration, or damage caused after delivery.
- Return request raised after the eligible return period.
- Products marked as Final Sale or Non-Returnable on the product page.
4. Condition for Return
To be eligible for a return, products should:
- Be unused.
- Be unwashed.
- Be in their original condition.
- Include all original tags, labels, accessories, and packaging.
- Be securely packed before pickup.
Returns that do not satisfy these conditions may be declined after inspection.
5. Exchange Policy
Eligible products may be exchanged for:
- Wrong product received.
- Damaged product.
- Manufacturing defect.
Exchange requests should be submitted within 7 days of delivery.
Exchange approval is subject to product availability.
If the requested replacement is unavailable, an eligible refund may be processed instead.
6. Damaged or Incorrect Products
If you receive:
- A damaged item,
- A defective item,
- A wrong product,
please contact our support team within 48 hours of delivery and provide:
- Order Number
- Product photographs
- Package photographs
- Unboxing video (recommended, especially for damaged or incorrect items)
Providing clear evidence helps us investigate and resolve your request more efficiently.
7. Cancellation Policy
Orders may be cancelled before dispatch.
Once an order has been shipped, cancellation requests may not be accepted.
If an order is cancelled before dispatch, any eligible refund will be processed to the original payment method.
8. Refund Policy
Once a returned product is received and inspected, we will notify you regarding the status of your refund.
If approved:
- Refunds are initiated within 24–48 business hours after approval.
- The credited amount may take 5–7 business days to appear in your original payment method, depending on your bank or payment service provider.
Shipping charges (if any) are generally non-refundable unless the return is due to our error.
9. Return Pickup
Where available, we may arrange a reverse pickup through our logistics partner.
If reverse pickup service is unavailable at your location, you may be requested to ship the product to the address provided by our support team.
If the return is approved due to our error, reasonable return shipping costs may be reimbursed where applicable.
10. Inspection Process
All returned products undergo a quality inspection before approval.
Style Shoot reserves the right to:
- Approve or reject return requests.
- Approve replacement instead of refund where appropriate.
- Reject returns that do not comply with this policy.
11. Fraud Prevention
To protect customers and our business, we reserve the right to decline requests involving:
- False claims.
- Repeated misuse of return facilities.
- Tampered products.
- Missing items.
- Fraudulent activities.
Suspicious activities may be investigated and reported to the appropriate authorities where required.
12. Force Majeure
Refunds, replacements, or return pickups may be delayed due to circumstances beyond our reasonable control, including:
- Natural disasters
- Government restrictions
- Public holidays
- Transportation disruptions
- Severe weather conditions
- Operational issues with logistics partners
13. Contact Us
If you have questions regarding returns, refunds, or exchanges, please contact us:
Style Shoot
Email: styleshootind@outlook.com
Phone: +91 8128902534
Address:
24, Bhil Sheri, Gam Vistar,
Nincha Kotda, Uncha Kotda,
Bhavnagar, Gujarat – 364130